Grand Hyatt Shanghai

Excellent location, lovely swimming pool with sauna, steam room, very large jacuzzi, cold and hot plunge pools opened up till 22:00. We went to the observation deck on the 88th floor, and enjoyed to outstanding views to the skyline. this is opened up till 9:30pm when the lights on the towers and TV tower go off in Shanghai. Such a shame that the view from the bedroom don't provide lit up atmosphere of the city after 9:30-10:00pm

We arrived around 1:30 am at hotel (due to delay in our flight); finding the right door to enter the hotel area was not easy at that time. The check-in process was fast and efficient; I asked for 2 hours of late check-out, it was approved at check-in which was very helpful. The stunning view, well-decorated and modern rooms, quietness, and easy access to lobby... were all the positive points of this short stay. The check-out process also was done very efficiently.

The location is really great and the view from the bedroom amazing. I loved the breakfast which is really suitable and very varied and the dining room offers a pleasant view in the morning. In the same tower, you also have access to the bar which is located on the top floors and in the evening, you can treat yourself to a pleasant moment and contemplate Shanghai by night. the gym is well equipped and the sauna gave me a very pleasant break.

in fact from reception , restaurant, other staff all very professional showing courtesy and very helpful

The view from our room on the 80th floor was breathtaking (we were originally assigned a room on a lower floor and asked for a higher floor which the staff were happy to accommodate) Probably the nicest bathrobes I've ever had in a hotel. Staff were lovely.